Shipping and Returns
Shipping Overview
It takes 1-3 business days to process your order and ship. Please note, we do not ship on weekends or holidays. All items are not guaranteed in stock. If we are unable to process your order, we will notify you within 2 business days of a cancellation and provide a refund.
**If you are ordering presale items along with in-stock items, we will ship the order complete.
Shipping Methods
Depending on your region, the estimated time of delivery can take up to 15 working days. As soon as your order has left our warehouse you will receive a confirmation email.
If you require further information about your delivery, please email us at info@smallerthings.com and we will assist you further.
Sadly, we do not offer international shipping at this time. But be sure to check back, we're hoping to grow as fast as the kids we dress.
Modifications and Cancellations
Contact info@smallerthings.com for any modifications and cancellation requests.
Returns
Items must be initiated for return within 30 days. Please note that the time period begins when the order is fulfilled, not when the order is placed or when the shopper receives the order.
Start a return here.
Lost or Stolen Packages
If the package hasn’t shown up 3 business days after the tracking status shows "delivered," contact us info@smallerthings.com.
After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages.
Incorrect and Damaged Orders
We hate the sound of this, already. Please reach out to us at info@smallerthings.com. Please include the order number, product name, and shipping address. If you have photos, we'd love to see 'em.